Refund Policy

Refund Policy

Effective Date: 11-06-2024

Thank you for choosing Feedmio. We strive to provide the best service possible and your satisfaction is important to us. This Refund Policy outlines the circumstances under which we offer refunds for our services.

1. General Policy

Feedmio offers a 14-day money-back guarantee for new subscriptions. If you are not satisfied with our service within the first 14 days of your subscription, you may request a full refund.

2. Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

  • The refund request must be made within 14 days of the original subscription date.
  • The service must not have been used in violation of our Terms and Conditions.

3. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact our customer support team at [email] or [phone number].
  2. Provide your account details and the reason for the refund request.
  3. Our support team will review your request and process the refund if it meets the eligibility criteria.

4. Processing Refunds

Once your refund request is approved, the refund will be processed to your original payment method. Please allow up to 10 business days for the refund to appear in your account.

5. Non-Refundable Situations

Refunds will not be provided in the following situations:

  • Requests made after 14 days from the subscription date.
  • Services rendered that are not compliant with our Terms and Conditions.
  • Custom development work or additional services beyond the standard subscription.

6. Changes to This Refund Policy

Feedmio reserves the right to modify this Refund Policy at any time. If we make changes, we will post the revised policy here with an updated effective date. Your continued use of the service after any such changes constitutes your acceptance of the new Refund Policy.

7. Contact Us

If you have any questions about this Refund Policy, please contact us at:

ESSUJEWELRY LTD
71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
feedmioapp@gmail.com